Community-Based Organization (CBO)

An organization with a mission to improve the environmental, economic, social, cultural and/or overall quality of life conditions of a common community of interest. (Source: LA Metro CBO Partnering Strategy)

Complete streets

Roadways that are designed, planned and implemented to provide safe mobility for people of all ages and abilities. This includes people walking, biking, scooting, using assistive mobility devices and taking transit. Complete Streets are essential in creating a safe and comfortable transportation experience. Complete Streets can look different depending on the surrounding context, community needs […]

Disabled Veteran Business Enterprise (DVBE)

A business owned and controlled by one or more disabled U.S. military veterans. Metro does not issue DVBE certification but recognizes DVBE certification issued by the California Department of General Services (DGS). (Source: Adapted from California Department of General Services and Toolkit project team)

Disadvantaged Business Enterprise (DBE)

A for-profit small business in which socially and economically disadvantaged individuals own at least 51% of the business and control its management and daily operations. Metro’s DBE program requires a personal net worth under $2.047M and a three-year average gross receipts threshold under $32.82M. Metro accepts DBE certifications issued by any California Unified Certification Program […]

Displacement

Displacement refers to the forced relocation of households, businesses and other community-serving organizations. Residential displacement is when any household is forced to move from its residence because of conditions that affect the dwelling or immediate surroundings, and that: (1) are beyond the household’s reasonable ability to control or prevent; (2) occur despite the household meeting […]

Diversity

All the inherent and acquired qualities that make us unique as individuals or groups. Diversity is necessary but not sufficient to achieve equity, which demands an ongoing commitment not just to include, but to value and empower, all people. (Source: California Department of Water Resources Racial Equity Action Plan)

Economic displacement

The process by which existing businesses or workers are forced to relocate due to rising costs, development pressures or other economic changes, often accelerated by major infrastructure investments. (Source: Toolkit project team definition)

Emergency event

A major incident that may or may not be accompanied by advance notice and may necessitate a partial or complete evacuation of an area. Transit agencies often play a significant role in evacuations caused by emergency events, particularly in moving people with special needs and people who do not have cars. (Source: Adapted from the […]

Empathy

The practice of acknowledging and understanding another’s perspective. (Source: Toolkit project team definition)

Environmental hazard

Substances or nuisances in external surroundings that are adversary to health. (Source: Toolkit project team definition)